Privacy Policy

01 / Introduction

At LASTMILL, Lda. (“LASTMILL”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or engage with our cinematic video and audio production services.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

02 / Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you contact us via email, phone, or contact forms.
• Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.
• Project Assets: Audio files, video files, scripts, and other production materials you upload or transfer to us for the execution of our services.

03 / How We Use Your Information

Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website or service to:

• Deliver, manage, and coordinate video and audio post-production services.
• Respond to customer service inquiries, comments, and project briefs.
• Monitor and analyze usage and trends to improve user experience.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Perform client onboarding and manage invoicing/billing procedures.

04 / Sharing & Disclosing Your Data

We do not sell, trade, or rent your personal data to third parties. We may share information we have collected about you in certain situations, including:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as hosting services, data analysis, email delivery, and customer support.

05 / Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

06 / Your Rights under GDPR

Since we are headquartered in Lisbon, Portugal, we fully adhere to the General Data Protection Regulation (GDPR). Users residing in the European Economic Area have the following rights:

• The right to access, update, or delete the information we have on you.
• The right of rectification if your information is inaccurate or incomplete.
• The right to object to or restrict our processing of your personal data.
• The right to data portability (requesting a structured copy of your data).
• The right to withdraw consent at any time.

07 / Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: